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→OTRS - Open Ticket Request System: --- Updated otrs to 2.3.4 (latest stable) version from 2.2.2
cd /usr/local/src
cd /usr/local/src
wget http://ftp.otrs.org/pub/otrs/otrs-2.2.2.tar.gz
wget http://ftp.otrs.org/pub/otrs/otrs-2.3.4.tar.gz
tar xvzf otrs-2.2.2.tar.gz
tar xvzf otrs-2.3.4.tar.gz
mv /usr/local/src/otrs-2.2.2/* /opt/otrs/
mv /usr/local/src/otrs-2.3.4/* /opt/otrs/
chown -R www.www /opt/otrs
chown -R www.www /opt/otrs