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863 bytes added ,  11:37, 13 April 2007
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# What happened?
 
# What happened?
 
# What do the logs say?
 
# What do the logs say?
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===Bug triage===
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EVERYONE reporting bugs needs to read:  "How to report bugs effectively":
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http://www.chiark.greenend.org.uk/~sgtatham/bugs.html
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Once you've done so (read it again, now), look at the bug reports in
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Bugzilla with your developer hat on.
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Go into triage mode
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Ask the questions asked by the essay
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Get the information from the reporter
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Reproduce the issue
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Confirm the bug or mark it invalid if you can't reproduce it
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Summarise the issue if the report isn't clear
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Add a note about a workaround/fix if one is obvious to you
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That fix may not be the one we adopt, but it often helps if you tell us what you did to fix it
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If the people on this DEVELOPMENT list could do these steps, the
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developers could concentrate on fixing the bugs. The list above is maybe
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90% of the time of most bugs. There are hundreds of people on this list
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and less than 10 active developers. You can make them seem like 900
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active developers if you pitch in and do the first 90% of the work.
       
===Bug and New Feature Verification===
 
===Bug and New Feature Verification===
 
If you find a bug you can work on, please do so.
 
If you find a bug you can work on, please do so.
   
As an example, the documentation section, only requires you to take the answer determined in the bug and copy the information onto the wiki.
 
As an example, the documentation section, only requires you to take the answer determined in the bug and copy the information onto the wiki.
 
There are likely to be a lot of these as they were generated before the wiki was in place.
 
There are likely to be a lot of these as they were generated before the wiki was in place.
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At the appropriate stage change the Status to 'Resolved - Fixed' or 'Resolved - Verified'
 
At the appropriate stage change the Status to 'Resolved - Fixed' or 'Resolved - Verified'
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Bug Tracker Administrators Close bugs in SME Current or SME Future, but the reporter or maintainer can close in other sections.
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===Bug Status===
 
===Bug Status===

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