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Revision as of 11:33, 8 March 2007
, 11:33, 8 March 2007→Relink Images & formatting - Chapter 4 - Webmail
===Enabling Webmail On Your System===
===Enabling Webmail On Your System===
Because the use of webmail can be resource-intensive, the server ships with webmail disabled by default. To enable the use of webmail, the server Admin must perform the following steps:
Because the use of webmail can be resource-intensive, the server ships with webmail disabled by default. To enable the use of webmail, the server Admin must perform the following steps:
1. Connect to the server-manager and login as the admin user.
2. In the Configuration group, click on email and then the 'change email access settings' button. You are given two webmail options:
*Disabled
*Enabled (Allow HTTPS secure) - Allows users to connect only through a secure SSL connection.
After you enable webmail, your users should be able to connect and use webmail.
After you enable webmail, your users should be able to connect and use webmail.
Once connected, a user will be given a login screen similar to that shown in the screen below. From this screen you can read the help menu (by clicking on the link for New User Introduction at the top of the page) or login with your normal network user name and password. Note that IMP supports a wide variety of languages in addition to English.
Once connected, a user will be given a login screen similar to that shown in the screen below. From this screen you can read the help menu (by clicking on the link for New User Introduction at the top of the page) or login with your normal network user name and password. Note that IMP supports a wide variety of languages in addition to English.
[[Image:Webmail_login.png]]
===Viewing The Inbox===
===Viewing The Inbox===
Once logged in, you will see your Inbox, as shown in screen below.
Once logged in, you will see your Inbox, as shown in screen below.
[[Image:Webmail_inbox1.png]]
Let's take a quick tour of the Inbox window.
Let's take a quick tour of the Inbox window.
To compose a new message, click on Compose in the menu on the left. You should see a screen similar to that below.
To compose a new message, click on Compose in the menu on the left. You should see a screen similar to that below.
[[Image:Webmail_compose1.png]]
At the top of the compose screen, your available options include the ability to spell-check the message in your language of choice, or to cancel, save a draft or send the message.
At the top of the compose screen, your available options include the ability to spell-check the message in your language of choice, or to cancel, save a draft or send the message.
To read a message, click on the From or Subject fields of the message. You should see a screen similar to the one below.
To read a message, click on the From or Subject fields of the message. You should see a screen similar to the one below.
[[Image:Webmail_read1.png]]
You now have several options. You can:
You now have several options. You can:
*Delete the message.
*Reply only to the sender.
*Reply to all of the original recipients.
*Forward the message to someone else.
*Bounce the message to another person (similar to "Forward" but without providing you the opportunity to comment). [[*5]]
*Save As - save the message to a text file.
By clicking on the Reply button, you will be able to enter a reply window such as that shown below. Notice that the original message text is "quoted" with a ">" character in front of it. At this point, you can type more text or edit existing text, add or delete recipients, spell-check the message and do anything else that you could do in a normal compose window. Again, you can choose to cancel the message, save a draft or send the message.
By clicking on the Reply button, you will be able to enter a reply window such as that shown below. Notice that the original message text is "quoted" with a ">" character in front of it. At this point, you can type more text or edit existing text, add or delete recipients, spell-check the message and do anything else that you could do in a normal compose window. Again, you can choose to cancel the message, save a draft or send the message.
[[Image:Webmail_reply1.png]]
[[#5]] In fact, the bounce command will send the message on to a third-party without indicating that you were the one forwarding it. So if "ffrog" sent a message to the "sales" group (of which you are a member) and you then bounced it to another user, that user would see the message coming from "ffrog" and going to "sales", but your name would not appear anywhere in the visible headers. Compare that to a "forward" command where the recipient knows you are the person forwarding the message.
[[#5]] In fact, the bounce command will send the message on to a third-party without indicating that you were the one forwarding it. So if "ffrog" sent a message to the "sales" group (of which you are a member) and you then bounced it to another user, that user would see the message coming from "ffrog" and going to "sales", but your name would not appear anywhere in the visible headers. Compare that to a "forward" command where the recipient knows you are the person forwarding the message.
You can delete a message while reading it, as mentioned previously, or you can delete a message - or a group of messages - from the Inbox view.
You can delete a message while reading it, as mentioned previously, or you can delete a message - or a group of messages - from the Inbox view.
[[Image:Webmail_inbox2.png]]
To do so, check the box next to each message you wish to delete. After that, press the Delete text button directly above or below the list of messages on the left side. You will now see a trash icon next to the checkbox and a line through the messages.
To do so, check the box next to each message you wish to delete. After that, press the Delete text button directly above or below the list of messages on the left side. You will now see a trash icon next to the checkbox and a line through the messages.
As an example, in the image above, our user (ffrog) wants to delete the second and third messages. He can click on the checkbox next to each message and then click Delete . This will produce a screen such as that below.
As an example, in the image above, our user (ffrog) wants to delete the second and third messages. He can click on the checkbox next to each message and then click Delete . This will produce a screen such as that below.
[[Image:Webmail_delete1.png]]
If you do not want to see the deleted messages, you have two choices. If you click on the Hide Deleted text button on the right side, the messages will be hidden from view, but will still be there and could be recovered with the Undelete button. If you choose Expunge, the messages will be permanently deleted.
If you do not want to see the deleted messages, you have two choices. If you click on the Hide Deleted text button on the right side, the messages will be hidden from view, but will still be there and could be recovered with the Undelete button. If you choose Expunge, the messages will be permanently deleted.
You can view and edit your contacts through two menu choices. From the left menu you can choose Contacts . This allows you to view or edit contacts, but does not allow you to add a contact to an e-mail list. To add a contact, you must open the Contacts window from the "Contacts" link in a Compose window, as highlighted in the image below.
You can view and edit your contacts through two menu choices. From the left menu you can choose Contacts . This allows you to view or edit contacts, but does not allow you to add a contact to an e-mail list. To add a contact, you must open the Contacts window from the "Contacts" link in a Compose window, as highlighted in the image below.
[[Image:Webmail_contacts_compose.png]]
In either case, you will find yourself viewing a window that looks like the one below.
In either case, you will find yourself viewing a window that looks like the one below.
[[Image:Webmail_contacts1.png]]
If this is the first time you have entered the Contacts window, you will not see anything next to the "Select" button. Normally, though, you will see a pop-up menu with all of your contacts in it (as seen in the window above where "bob <bbass@e-smith.com>" appears). To enter a new contact, simply type the e-mail address, a "nickname" that will appear in the Contacts list, and the full name of the person. You must fill out all three fields. Then click Add Contact .
If this is the first time you have entered the Contacts window, you will not see anything next to the "Select" button. Normally, though, you will see a pop-up menu with all of your contacts in it (as seen in the window above where "bob <bbass@e-smith.com>" appears). To enter a new contact, simply type the e-mail address, a "nickname" that will appear in the Contacts list, and the full name of the person. You must fill out all three fields. Then click Add Contact .
{{DrawBoxNote|content=Unlike your local Contacts list, you cannot directly update entries that are in the company directory. Instead, those entries must be updated by the system administrator using the Directory panel in the server-manager. See the Directory section of Chapter 13 for more information.}}
{{DrawBoxNote|content=Unlike your local Contacts list, you cannot directly update entries that are in the company directory. Instead, those entries must be updated by the system administrator using the Directory panel in the server-manager. See the Directory section of Chapter 13 for more information.}}
[[Image:Webmail_contacts-ldap.png]]
[[#6]] The search is called an LDAP search because the directory is queried using the Lightweight Directory Access Protocol (LDAP), one of the most common protocols used on the Internet for searching directories.
[[#6]] The search is called an LDAP search because the directory is queried using the Lightweight Directory Access Protocol (LDAP), one of the most common protocols used on the Internet for searching directories.
By clicking on the Preferences link on the navigation menu, you can modify preferences for your webmail session, as shown in the screen below.
By clicking on the Preferences link on the navigation menu, you can modify preferences for your webmail session, as shown in the screen below.
[[Image:Webmail_prefs.png]]
You have four preferences you can configure:
You have four preferences you can configure:
*Signature - You may include any text that you wish to appear by default at the bottom of your email messages. Once configured, it will always appear at the bottom of a Compose or Reply window when you enter that window. You can, however, delete it for a specific message simply by editing the text in the Compose or Reply text window.
*Full Name - If you leave this blank, all of your messages will appear to recipients as having come from your email address. If you enter text here, recipients will usually see that text first instead of your e-mail address.
*From Address - By default your From address is your regular system email. You do not need to set it here . Enter an address here only if you want people to see a different reply address than your normal system-generated e-mail address.
*Preferred Language - This allows you to specify the language used in the menus.
When you are done modifying your preferences, press the Save Preferences button at the bottom of the page.
When you are done modifying your preferences, press the Save Preferences button at the bottom of the page.
